UNIVERSITY OF LINCOLN – ANIMAL BEHAVIOUR CLINIC

We are a referral only animal behaviour clinic.

In order for us to see a dog or cat for a behavioural consultation, we need a referral form and clinical history from the referring veterinarian and a history form from the owner.

COVID-19 UPDATE

During the current Covid-19 pandemic, we have had to change the way that we work at the Animal Behaviour Clinic. The Clinic is still open and we are offering consultations remotely.

We will only be able to access paperwork sent in electronically for the time being.

If you are a referring vet please ensure you send a full medical history along with a completed referral form to animalbehaviour@lincoln.ac.uk

If you are a pet owner we are able to offer an initial consultation via Skype or Microsoft 365 Teams. The consultation will involve going through the history of your pet’s problem behaviour and offering management advice. As we will be unable to perform a physical examination we may ask you if you are able to send us any video footage of your pet (if it is safe to do so, please do not put yourself or other pets at risk trying to collect footage of problem behaviour) this can be shared with our email animalbehaviour@lincoln.ac.uk from a Dropbox account.

If you have any questions please contact us via email at animalbehaviour@lincoln.ac.uk .

CONSULTATION

Once we have received the veterinary referral form, a clinical history and the pets history form, we will be in touch to book you in for a behavioural consultation.

DAYS AND TIMES: Consultations take place Monday to Friday throughout the year. Please allow several hours for your visit as consultations are usually 2-3 hours in length.

WHO: We usually ask you to bring all your pets and all members of the family to the consultation if possible.

VIDEO: In addition, if you have any video footage of your pet’s behaviour, please email the footage to us or bring the footage with you to the behaviour consultation. If you do not feel it is safe to video tape your pet’s behaviour, please do not attempt to make a video.

INSURANCE: If your pet is insured check if they are covered for behavioural problems. Although we cannot claim directly from the insurance company, we are happy to complete the necessary paperwork to enable you to claim the money back on your insurance. In all cases where further medical tests or medication are required these will be arranged and charged through the referring veterinary surgeon.

UP TO 3 MONTH FOLLOW UP SUPPORT

Follow up support is offered within 6 months of the initial consultation for the same presenting problem. Telephone and email follow up are included in the cost of the initial consultation of up to a period of 3 months after the date of this consultation. If a follow up consultation or 1-2-1 session are required, either within or outside of this 3 month period, these are charged additionally to the initial consultation fee.


DOCUMENTATION REQUIRED

VET

Please send us a completed veterinary referral form and a full up to date clinical history for the pet

OWNER

Please send us a completed pet (dog or cat) history form

Email: animalbehaviour@lincoln.ac.uk

Address: Minster House, University of Lincoln, Green Lane, Lincoln, LN6 7DL


PRICES

Dogs

STANDARD FEE: Our initial consultation standard fee is £480 incl VAT.

Standard Follow up Fee: £275 incl. VAT.

TEACHING CASE FEE: Our initial consultation discounted fee for dogs for teaching cases is a fixed cost of £380 incl VAT, for the same service as an initial standard consultation.  We ask you to indicate which service you would like on your behavioural history form.

Teaching Follow up Fee: £215 incl. VAT.

Cats

STANDARD FEE: Our initial consultation standard fee is £420 incl VAT.

Standard Follow up Fee: £240 incl. VAT.

TEACHING CASE FEE: Our initial consultation discounted fee for feline teaching cases is £222 incl VAT, for the same service as an initial standard consultation.

Teaching Follow up Fee: £125 incl. VAT.

CAT HOME VISITS

We also offer home visit consultations (within 20 miles of LN6 postcode)

STANDARD HOME VISIT FEE: The current price for a standard rate home visit is £600 incl VAT (plus return travel at 45p per mile). Please contact us to discuss a home visit further.

Standard Follow up Home Visit Fee: £340 incl. VAT (plus return travel at 45p per mile).

TEACHING HOME VISIT FEE: Teaching rate home visit fees are discounted if consent is given for them to be used for teaching (video only, no student observers). The current price for a teaching rate home visit is £300 incl VAT (plus return travel at 45p per mile).

Teaching Follow up Home Visit Fee: £170 incl. VAT (plus return travel at 45p per mile).

We ask you to indicate which service you would like on your behavioural history form.

*  TEACHING CASES: As we are a teaching institution, a discount is offered for any case where you choose to give us consent to use the material in teaching. This usually includes video recording of the consultation and remote video viewing by students, all of which are studying related courses and have signed confidentiality agreements.