UNIVERSITY OF LINCOLN – ANIMAL BEHAVIOUR CLINIC
We are a referral only animal behaviour clinic.
In order for us to see a dog or cat for a behavioural consultation, we need a referral form and clinical history from the referring veterinarian and a history form from the owner.
Behaviour Consultation
Once we have received the veterinary referral form, a clinical history and the pets owner history form, your pets information will be triaged and we will then be in touch to book you in for a behaviour consultation. We usually communicate via email please check your spam folder for correspondence from the Animal Behaviour Clinic.
DAYS AND TIMES: Consultations take place Monday to Friday throughout the year. Please allow several hours for your visit as consultations can be up to three hours long for complex cases.
WHO: We usually ask you to bring all your pets and all members of the family to the consultation, if possible. Please provide details of any additional pets you intend to bring to the consultation at the point of booking. If the behavioural concerns involve your other pets, we will discuss with you the suitability of bringing them to the consultation.
WHAT: Consultations typically include a full behavioural assessment, an action plan to take away on the day of the consultation, prognosis and written report for you and your vet sent within 7 – 10 working days of the consultation. Any subsequent consultations or follow-up support are charged additionally.
VIDEO: If you have any video footage of your pet’s behaviour, please email the footage to us or bring the footage with you to the behaviour consultation. If you do not feel it is safe to video tape your pet’s behaviour, please do not attempt to make a video.
INSURANCE: If your pet is insured check if they are covered for behavioural problems. Although we cannot claim directly from the insurance company, we are happy to complete the necessary paperwork to enable you to claim the money back on your insurance following the consultation. In all cases where further medical tests or medication are required these will be arranged and charged through the referring veterinary surgeon.
COVID-19: If you experience, or if anyone in your household experiences, any COVID-19/cold or flu-like symptoms within 14 days of your consultation, or if you/anyone in your household have been exposed to someone experiencing COVID-19/cold or flu-like symptoms within 14 days of your consultation, please contact us ahead of your appointment.
OUT OF HOURS: For out of hours emergencies (veterinarians and clients post-consultation only), please ring 01522 835475 and follow the instructions on the recorded message. If you are experiencing an emergency situation relating to behaviour prior to seeing a clinician in our clinic, please contact your primary care vet for support. If you have not already been seen by a clinician in the clinic we cannot offer advice.
DOCUMENTATION REQUIRED
Please Note: due to high demand for consultations, we usually have a waiting time of up to 3 months. If you wish to enquire about the availability of consultations please email animalbehaviour@lincoln.ac.uk.
We usually communicate via email please check your spam folder for correspondence from the Animal Behaviour Clinic.
VET
Please send us a completed veterinary referral form and a full up to date clinical history for the pet
OWNER
Please send us a completed pet (dog or cat) history form
Email: animalbehaviour@lincoln.ac.uk
Address: Minster House, University of Lincoln, Green Lane, Lincoln, LN6 7DL
PRICES
Dogs
INITIAL CONSULTATION FEE: Our initial consultation fee without follow-up support is £480 incl VAT.
STANDARD PACKAGE FEE: Includes an initial consultation with up to 3 hours follow-up support to be used within 3 months of the consultation, which is typically recommended for most cases. Our standard package fee is £795 incl VAT.
PREMIUM PACKAGE FEE: Includes an initial consultation with up to 6 hours follow-up support to be used within 6 months of the consultation, which is recommended for complex cases or those requiring extra support. Our Premium package fee is £955 incl VAT.
FOLLOW-UP FEES: Alternatively, our follow up services can be bought separately following an initial consultation in packages of 3 or 6 hours.
• Up to to 3 hours over the course of up to three months is £360 incl VAT
• Up to 6 hours over the course of up to six months is £540 incl VAT
Please note that some form of revisit/reassessment is required after 3 months to remain a client of the clinic. This will normally include a remote or in-person consultation of approximately 1 hour.
As we are a teaching institution case material may be used in future teaching and research and so you will be required to give permission in writing for filming/ recording of consultations.
Cats
INITIAL CONSULTATION FEE: Our initial consultation fee without follow-up support is £480 incl VAT.
STANDARD PACKAGE FEE: Includes an initial consultation with up to 3 hours follow-up support to be used within 3 months of the consultation, which is typically recommended for most cases. Our standard package fee is £795 incl VAT.
PREMIUM PACKAGE FEE: Includes an initial consultation with up to 6 hours follow-up support to be used within 6 months of the consultation, which is recommended for complex cases or those requiring extra support. Our Premium package fee is £955 incl VAT.
FOLLOW-UP FEES: Alternatively, our follow up services can be bought separately following an initial consultation in packages of 3 or 6 hours.
• Up to to 3 hours over the course of up to three months is £360 incl VAT
• Up to 6 hours over the course of up to six months is £540 incl VAT
Please note that some form of revisit/reassessment is required after 3 months to remain a client of the clinic. This will normally include a remote or in-person consultation of approximately 1 hour.
As we are a teaching institution case material may be used in future teaching and research and so you will be required to give permission in writing for filming/ recording of consultations.
HOME VISITS
We also offer home visit consultations by special request (within 20 miles of LN6 postcode).
INITIAL HOME VISIT FEE: For a home visit consultation, please contact the Animal Behaviour Clinic at animalbehaviour@lincoln.ac.uk.
The rates for home visit consultations vary as each case is different – this is dependent on time and mileage costs. Home consultations will typically only be made available upon direct request following contact with the clinic and all paperwork having been completed.